Care Home DigiHive
carehires.

Welcome to Care Hires
Agency Management Platform.

UK care providers are already saving time, cutting cost and streamlining their operations with Care Hires.

Let's work out the true cost of your next agency shift.

Shift economics · Total Shift Cost

The agency invoice is not the real cost of a shift.

Beyond the hourly rate, factors like premium loading, spillover, admin time, and continuity gaps all accumulate. Adjust the sliders below to reveal the real financial impact of every agency shift you book.

Care Hires is the Agency Management Platform for UK care providers — one place to source, book, approve and pay for every agency shift, with compliance and spend visible across the whole service.

Trusted by 1,200+ care services and 1,300+ agencies nationwide.
True cost · per agency shift
£452
£176 of it never appears on the invoice.
Invoice
£277
Hidden
£176

Your shift

Defaults reflect a typical 12-hour HCA shift.
£19.22
12
320
Rounded from 319 — the mean annual agency-shift volume across Care Hires provider accounts over the last 12 months.
Where the cost comes from · per shift
£176 hidden beyond the £277 invoice rate.
Direct rate
£277
Premium
£53
Spillover
£34
Admin
£34
Continuity
£55
Total Shift Cost£452
Get your free report below to reveal the full breakdown.
Manual today
£452
Full cost per agency shift, managed by hand.
With Care Hires
£286
Same shift, filled and managed through the platform.
£167
The cost of staying manual, every agency shift.
£53,330
A year, at your shift volume.
Indicative model based on the Care Hires Total Shift Cost framework. Unreclaimable VAT alone accounts for £14,761 a year at this volume. Your figures will vary with local rates and rostering. Full assumptions ↓ Book a review →
What the number means

Five layers make up every shift

The invoice only shows the first one. The other four are real spend that rarely gets counted, so it rarely gets managed.

1

Direct rate

The agency hourly rate across the shift, plus VAT most care providers cannot reclaim.

2

Premium load

Nights, weekends and short-notice uplifts that push the effective rate well above the headline.

3

Spillover

Handover overruns, late arrivals and the perm-staff overtime that quietly covers the gaps.

4

Admin

Manager and coordinator time spent sourcing, booking, checking and reconciling a single shift.

5

Continuity

Re-induction, unfamiliarity and the compliance risk carried when faces keep changing.

How it works

From hidden cost to managed cost

Care Hires collapses the layers that don't add care value, so more of every pound reaches the bedside.

STEP 01

See the true number

Model your Total Shift Cost across all five layers, not just the invoice line. Nothing to install.

STEP 02

Fill through one platform

1,300+ agencies compete for your shifts in one place, with rates, compliance and booking handled together.

STEP 03

Cut the hidden layers

Less admin, less spillover, better continuity, so the managed cost lands far below the manual one.

Questions

About the model

The model reflects the Care Hires Total Shift Cost framework, built from real agency invoices and the operational time care teams spend around every booking. The defaults describe a typical 12-hour HCA shift booked last minute, and every input is yours to change.

Most care providers cannot reclaim VAT, so the 20% is a genuine cost they carry. At the default settings that is roughly £46 a shift, and it compounds quickly across a year.

No. It is an indicative comparison based on the reductions services typically see in admin, spillover and continuity once shifts are filled and managed in one place. A short review gives you a figure grounded in your own data.

Any shift filled through an agency rather than from your permanent roster, particularly at short notice. Those carry the highest premium and the most hidden cost, which is why they matter most.

Your number, grounded in your data

Get your Total Shift Cost report.

We’ll email your full breakdown — bring your own rates and volumes, and we’ll walk through where the hidden layers are hiding in a 15-minute review.

Trusted by 1,200+ services and 1,300+ agencies.
We use your details to send your Total Shift Cost report and to contact you about the Agency Management Platform. We never sell your data, and every email has an unsubscribe link.

How this figure is calculated

Direct rate
£19.22/hr × 12 hrs + 20% VAT (treated as unrecoverable).
Premium / unsocial load
19% uplift applied to the direct rate.
Spillover
2 hrs of handover overrun and lateness, covered at £17.00/hr perm-staff overtime.
Admin
90 mins of manager and coordinator time per shift, at a blended loaded cost of £22.97/hr (manager £34.46/hr, coordinator £19.69/hr).
Continuity
£35 of re-induction and cover per shift, plus a £20 risk & compliance buffer.
Annual volume
320 agency shifts a year. Rounded from 319 — the mean annual agency-shift volume across Care Hires provider accounts over the last 12 months.
With Care Hires
Each layer keeps its typical retained fraction once shifts are filled and managed in one place: direct rate 96%, premium 0%, spillover 25%, continuity 14%, and admin down to 10 mins a shift.
Status
An indicative planning model built from agency invoices and the operational time care teams spend around each booking — not a quote, and not a guarantee. Your figures will vary with local rates and rostering.